Terms and conditions
This page tells you the terms of use (the “Terms and Conditions”) which you agree to when you use the roukenglenvets.myvetpost.com website (“Website”), and the content made available in it. Please read these carefully.
The Website is operated by Indigo Lighthouse Solutions (Europe) Limited registered in Scotland under company number SC199804 and having its registered office at The Centrum, 38 Queen Street, Glasgow G1 3DX (Indigo Lighthouse, we, us, our).
GENERAL TERMS OF USE
By using the Website, you indicate that you accept these Terms and Conditions and that you agree to abide by them. If you do not agree to these Terms and Conditions, please refrain from using the Website.
You agree to use this Website only for lawful purposes. Additionally, you must not misuse the Website by knowingly using material which is malicious or technologically harmful. You shall not gain unauthorised access to the Website and servers, computers, databases connected to the Website. Any breach may be reported to the relevant law enforcement authorities.
These Terms and Conditions may be revised at any time by updating this posting. You are bound by any such revisions and should therefore periodically visit this page to review the current conditions to which you are bound.
USE OF CONTENT
PRIVACY STATEMENT
Indigo Lighthouse will store and process information of you in agreement with our Privacy Policy. By using this Website, you provide us your consent on collecting such information and your confirmation of the accuracy of the data.
DISCLAIMER
Indigo Lighthouse uses reasonable efforts to include accurate and up-to-date information on this Website. Indigo Lighthouse makes no warranties or representations as to the accuracy of the content of this Website and under no circumstances does it warrant that the material on this Website will be error free, defect free, virus free, and fully functional.
DISCLAIMER OF WARRANTIES
THIS WEBSITE IS PROVIDED BY US ON AN "AS IS" BASIS. WE MAKE NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THE WEBSITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS WEBSITE. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE. SOME COUNTRIES DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES, SO THE FOREGOING LIMITATION MAY NOT APPLY TO YOU. THIS DISCLAIMER DOES NOT APPLY TO ANY PRODUCT WARRANTY OFFERED BY THE MANUFACTURER OF THE ITEM.
INTELLECTUAL PROPERTY
All trademarks, service marks, trade names, logos, and icons are proprietary to Indigo Lighthouse or Rouken Glen Veterinary Surgery. Other than as expressly set out in these conditions and except as permitted by applicable law, nothing contained on the Website should be construed as granting, by implication, estoppel, or otherwise, any licence or right to use any of Indigo Lighthouse’s or Rouken Glen Veterinary Surgery intellectual property including, but not limited to, any trademark or logo displayed on this Website without the written permission of Indigo Lighthouse.
Unless otherwise noted, all materials, including images, illustrations, designs, icons, photographs, video clips, software, written text and other materials that are part of the Website may be subject to copyrights, trademarks, trade dress and/or other intellectual property owned, controlled or licensed by us, one of our affiliates or by third parties who have licensed their materials to us and may be protected by UK and/or international copyright laws. The compilation (meaning the collection, arrangement, and assembly) of all content on the Website is our exclusive property and is also protected by UK and/or international copyright laws. If you believe that your work has been copied and is accessible on the Website in a way that constitutes copyright infringement, please contact us immediately.
The content and software on the Website may be used only as an information and/or shopping resource. You may download or copy the contents and other downloadable materials displayed on the Website for your personal, non-commercial use only. No right, title or interest in any downloaded materials or software is transferred to you as a result of any such downloading or copying. You may not reproduce (except as noted above), publish, transmit, distribute, display, modify, create derivative works from, sell or participate in any sale of or exploit in any way, in whole or in part, any of the contents, the Website or any related software.
LIMITATION OF LIABILITY
BY USING THE WEBSITE, YOU AGREE THAT, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, UNDER NO CIRCUMSTANCES, SHALL WE OR ANY OF OUR EMPLOYEES, DIRECTORS, OFFICERS, AGENTS, VENDORS, OR SUPPLIERS BE LIABLE FOR ANY DIRECT OR INDIRECT LOSSES OR DAMAGES ARISING OUT OF OR IN CONNECTION WITH THE USE OF OR INABILITY TO USE THE WEBSITE.
THIS IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES, TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, TO ALL LOSSES AND DAMAGES OF ANY KIND (WHETHER GENERAL, SPECIAL, CONSEQUENTIAL, INCIDENTAL, EXEMPLARY OR OTHERWISE, INCLUDING, WITHOUT LIMITATION, LOSS OF DATA, INCOME OR PROFITS), WHETHER IN CONTRACT, NEGLIGENCE OR OTHER TORTIOUS ACTION, EVEN IF AN AUTHORISED REPRESENTATIVE OF THE WEBSITE HAS BEEN ADVISED OF OR SHOULD HAVE KNOWN OF THE POSSIBILITY OF SUCH DAMAGES.
YOU ACKNOWLEDGE, BY YOUR USE OF THE WEBSITE, THAT YOUR USE OF THE WEBSITE IS AT YOUR SOLE RISK. IF YOU ARE DISSATISFIED WITH THIS SITE OR ANY CONTENT ON THE WEBSITE, OR WITH THE TERMS OF USE, YOU AGREE THAT YOUR SOLE AND EXCLUSIVE REMEDY IS TO DISCONTINUE USING THE WEBSITE.
TO THE FULLEST EXTENT PROVIDED BY APPLICABLE LAW, IF ANY PART OF THIS LIMITATION OF LIABILITY IS FOUND TO BE INVALID OR UNENFORCEABLE FOR ANY REASON, THEN OUR AGGREGATE LIABILITY UNDER SUCH CIRCUMSTANCES FOR LIABILITIES THAT OTHERWISE WOULD HAVE BEEN LIMITED SHALL NOT EXCEED ONE HUNDRED POUNDS STERLING (£100).
SECURITY REMINDER
We take our user's security and confidentiality very seriously. While there is inherent risk in doing business with anyone over a public medium like the Internet, we have implemented measures to reduce these risks in order to safeguard and protect your privacy.
PASSWORD AND ACCOUNT SECURITY
You are entirely responsible for maintaining the confidentiality of your own passwords and account details. You are also entirely responsible for any transactions or activities that occur under your account, regardless as to whether such transactions or activities were made with or without your knowledge or authority. Indigo Lighthouse shall not be liable for any damage, loss or other liability incurred by you arising from any transactions of any kind whatsoever resulting from the unauthorised use of accounts and passwords by any third parties. However, you may be held liable for any damage, loss or other liability incurred by Indigo Lighthouse for any wrongful use of your account and/or password. You shall report to Indigo Lighthouse immediately if you know or have reason to suspect that the security of your password and/or account may have been compromised or used by another person without authority.
INDEMNIFICATION
You agree to defend, indemnify and hold us harmless from and against any and all claims, damages, costs and expenses, including legal fees, arising from or related to any breach by you of these Terms and Conditions.
DISCLOSURE OF INFORMATION
By way of summary, we may collect personal and sensitive information in a range of circumstances, when you contact us, make an enquiry or use or request our products or services or the products or services of our partners. The types of personal and sensitive information we collect includes (amongst other things) your name and contact details, identifying information (e.g. date of birth), demographic and profile information (sex, age, etc.) and health and medical-related information. We also collect personal information about your interactions with us, including any contact we have with you by telephone, email or online. You hereby agree that any information provided by you for use in relation to the services provided to you.
Indigo Lighthouse may also use and disclose your personal information to provide marketing communications that may be of interest to you, including without limitation, about new products and services as well as partner products and services, or any changes/enhancements to the benefits. Communications may be provided on an ongoing basis by telephone, electronic and other means.
Indigo Lighthouse has the right to send the data (including any personal identifiable information) to third parties regardless of whether they are residing within or outside the EU for processing. Your rights on data privacy are stated in the privacy policy for further inquiries.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions will be governed by the laws of Scotland. Disputes arising under these Terms and Conditions on the use of the Website will be subject to the exclusive jurisdiction of the Scottish courts.
If for any reason a court of competent jurisdiction finds any provision or portion of these Terms and Conditions to be unenforceable, the remainder of these Terms and Conditions will continue in full force and effect.
These Terms and Conditions constitute the entire agreement between the parties with respect to the subject matter hereof and supersede and replace all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. Any waiver of any provision of these Terms and Conditions will be effective as to that provision only and only if made in writing and signed by us.
Last updated: 31/01/2025